QUESTIONS

1- Why it is interesting to discover Turkey with Euromarmara?

For a tourist coming the first time to Tukrey,it’s essential to see the cultural aspects of the city and also the differents affluences. The itineraries proposed by Euromarmara ,aim to make discover the 1001 faces of the city to all visitors. During a journey with Euromarmara,the visitors can visit with an english Professional guide the Topkapı Palace,the Hagia Sophia Museum,The Blue Mosque,The Palace of Beylerbeyi,the Mosque of the Soliman the Magnificient,the Grand Bazaar ,the princes island and also a cruise on the bosphorus. On the free days of the programs,the guide boks prepared by our experts aim to explain them how to g oto the shopping malls,the best of restaurants,cafes,bars and also unusual attractions of the city.

2- How to choose a hotel in İstanbul?

As İstanbul is a huge city and that you have a miles of options,first of all we suggest you to choose the location where you would like stay during your vacation.

The modern part of the city :

North of the Goldern Horn,many of the city’s cultural institutions are located in Beyoğlu and Taksim that we call the heart of the modern part. The stylish boutiques featuring a wide range of international brands,trendy studios,shopping malls and contemporary art galleries also are replacing in the differents neighbourhoods of the modern part of the city.

The historical part of the city : Sultanahmet and Bazaars quarter

These two neighbourhoods were once the old walled capital of the Byzantines and the Ottomans,anda re home to many of İstanbul’s most famous sights and attractions. The Haghia Sophia Museum,The Topkapı Palace,The Roman Hippodrom and The 9th centruy Grand Bazaar,the world’s oldest shopping center are also located on the same area.

According your budget and your choice our experts will help you to find the hotel which its you the best.

3- How to set standards to the local hotels according to my country?

As İstanbul has become a paradise of hotels since few years,in many usual cases the visitors face very different hotel prices event for two hotels on the same offical category and at the same area.

In many cases,the suggestions on the hotel advising sites the client can not really understand the differences between them. This is when the role of our expert team starts.

The expert team of Euromarmara has created his own standardisations of categorie to its partner hotels a few time ago and here below you can see the characteristics of each category :

Hotels 3* standards :

Official category : 3*

Location : Grand Bazaar quarter – Aksaray – Laleli – walking distance or close by tram too the city’s main attractions

Plus : attractive prices for budget clients

Equipments : air condition,telephone,tv,case (in the room or on the reception),free wi-fi,elevators,reception service 24/7

Our expert’s opinion : Everything that you may need for a 3* hotel is available in these hotels.The are situated in the quarters where the hotel and tourism investments are not ready finished yet which results that the quarters have less attractions at night.

Hotels 3* superiors :

Official category : 3*

Location :

3* superiors historical part : Grand Bazaar quarter – Aksaray – Laleli – walking distance or close by tram too the city’s main attractions

3* superiors modern part : Taksim – İstiklal Avenue – walking distance or close by tram too the city’s main attractions

Plus : 3* international comfort standards

Equipments : air condition,telephone,tv,case (in the room or on the reception),free wi-fi,elevators,reception service 24/7

Our expert’s opinion : In many cases,the services provided by this category are not much more different than the 4* standard hotels. Their equipments and the room capacity doens’t enough them to take the 4th star and they form a new category that we name as 3* superior.

Hotels 4* standards :

Official category : 4*

Location :

historical part : Grand Bazaar quarter – Aksaray – Laleli – walking distance or close by tram too the city’s main attractions

modern part : Taksim – İstiklal Avenue – walking distance or close by tram too the city’s main attractions

Plus : hotel facilities as restaurant,bar,hammam or jakuzzi or sometimes a swimming pool

Equipments : restaurant with contemporary and turkish cuisine,saune, air condition,telephone,tv,case (in the room or on the reception),free wi-fi,elevators,reception service 24/7

Our expert’s opinion : A good alternative for a visitor who searches a minimum of comfort such as sauna or body massage afterf the long journey of tour.

Hotels 4* superiors :

Official category : 4*

Location :

historical part : Grand Bazaar quarter – Aksaray – Laleli – walking distance or close by tram too the city’s main attractions

modern part : Taksim – İstiklal Avenue – walking distance or close by tram too the city’s main attractions

Plus : 4* interntional standards,healthy breakfast with many options,fitness,swimming pool or spa

Equipments : restaurant with contemporary and turkish cuisine,saune, air condition,telephone,tv,case (in the room or on the reception),free wi-fi,elevators,reception service 24/7

Our expert’s opinion : A good alternative for a visitor who searches a comfortable hotel with spacey rooms,high quality services and many facilities

4- Why to use airport-hotel-airport transfers instead of taxis of public transportation?

It already exists a metro-tramway line between airport and city center but the distance takes 50 minutes and many stops on the way. We do not suggest also the taxis to our passengers due to their common character to make unvolunteer tours to the clients before the arrivel to the hotels.

The advantage of the Euromarmara transferts is firstly the egnlish or french assitance on the way to the hotels. Our guide or representant informs our passengers fort he most usefull cases and provides them a guidebook of İstanbul where you can have the general informations with details. On the return back to your countries,our asistance helps you at the airport fort he registrations process and for any problems with the airlines. We can resume the Euromarmara transferts as the most economic and comfortable way to get to your hotels.

5- How is realizing the visits;? How many we are in the buses?

The pick-up time for the sightseeings is announced to our passengers during their transfert to the hotels. In the morning, if there are too much hotels to pick-up more representants will be responsabile for the pick up in order to prevent any delay . We also advise to all passengers to be punctual for the pick up times.

The minibuses have 12 chairs,the midibuses 25 chairs and the buses have 46 chairs totally. Fort he regular tours,there are limited places for one guide.

6- The Turkish Cuisine? How are the lunches during the tours?

On the Daily city tours,we choose our partner restaurants not far from touristic areas in order to prevent the city traffic jam. Our partner restaurant have a good knowledge about the requests of our passengers and we prepare menus according to differents nationalities usual characteristics. We make attention specially not to have repetitions on our menus.

7- Euromarmara assistance,when and how?

All our contact details are given by our guides during the arrival transfers. We also have information board and our contacts on the hotels. While our passengers make their regular tours,they can also transmit any inconvenience to our guides. We also us ethe social media actively for our passengers who want to contact us by facebook or twitter. The only case when we can not do anything is when our agency is not informed at the time of the problem. Our experts are available 24 /7 for our passengers.

8- Shopping? How to be informed?

Istanbul is a shopper’s paradise, from antique shops and chic boutiques to shopping malls, but you do need to know where to look for every detail. The negotiation is a part of the Turkish culture,do not refuse if a seller offers you a cup of tea or coffee. Our guides will explain you in the details for the cities top attraction to buy souvenirs.

9- The tips? Is it an obligation?

In Turkey,if you’re satisfied from the service,it is usual to give a tip. Please note that on the free days of your visits,for the restaurants,bars,cafes the prices generally do not include the tips and it is common to give % 10 of your consummation. (During our daily city tours,we include the tips for the restaurants , Mosques and other services)

10- Unusual ideas,attractions in the city? How to be informed?

If you hear about a new event,or museum or any place which is not included in your package,you just need it to ask about it to our staff. We will transmit you all the details and may be propose to you a private tour according to your demand.

Sejour Turquie